MindBodySpirit.be

Algemene voorwaarden

By booking a massage appointment with MindBodySpirit, you agree to the following terms and conditions:

Appointment booking and cancellation

Appointments must be booked in advance by calling +32 470 925 102 or visiting our website at MindBodySpirit.be
We require 24 hours' notice to cancel or reschedule appointments.
Late arrivals may result in a shortened massage or forfeiture of the appointment fee.
No shows will be charged the full amount of the scheduled massage.

Payment

We accept payment by cash, credit card, or debit card.
Payment is due in full at the time of service.
We do not offer gift certificates.

Health and Safety

Please disclose any allergies, medical conditions, or injuries to your massage therapist prior to your appointment.
We reserve the right to refuse service to any client who poses a risk to themselves or others.
We are committed to providing a safe and hygienic environment for all clients.

Respectful Conduct

We expect all clients to treat our massage therapists and staff with respect.
Any inappropriate or disruptive behavior will not be tolerated and may result in termination of the massage and/or future appointments.

Liability

We assume no liability for any loss or damage to personal property brought onto the premises.
We assume no liability for any injuries or health problems that may arise from massage therapy.

Changes to Terms and Conditions

We reserve the right to change these terms and conditions at any time without notice.
The most recent version of the terms and conditions will be available on our website.

Additional information

Our massage room is based on the first level, therefore please ensure you are in a physical condition to safely walk up stairs
We only use high-quality massage oils and lotions.
All massage therapists are licensed and insured.
We offer a variety of massage techniques to suit your individual needs.

We appreciate your understanding and cooperation. We look forward to providing you with a relaxing and rejuvenating massage experience.

Please feel free to contact us if you have any questions.

Sincerely,

Rosie

Founder of MindBodySpirit.be

Return and Refund Policy

We understand that things may come up, and you may need to cancel or reschedule your appointment. We strive to accommodate our clients as much as possible, but we do have some policies in place to ensure fair treatment for all.

Cancellation policy

If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance.
Cancellations made within 24 hours of your appointment will be charged a 50% cancellation fee.
No shows will be charged the full amount of the scheduled massage.

Refund policy

Refunds will be issued for cancellations made at least 24 hours in advance of your appointment.
Refunds will not be issued for cancellations made within 24 hours of your appointment, or for no-shows.
Refunds will not be issued for dissatisfaction with the massage service.
Refunds will be issued to the original form of payment.

Exceptions

In some cases, we may make exceptions to our cancellation and refund policy. For example, if you are experiencing a medical emergency or other extenuating circumstances, we may waive the cancellation fee or issue a refund. Please contact us directly to discuss your situation.

Questions

If you have any questions about our return and refund policy, please do not hesitate to contact us.

Thank you for your understanding.

Algemene voorwaarden

Return and Refund Policy

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